What a delight this interview was . . . This lady — and this organization — A Class Act !
Listen in as we discover first hand what it’s like to work for an organization so clearly dedicated to employee development, the customer experience, and making the world a better place.
Kat Cole is Vice President of Training and Development for Hooters of America, Inc., the international and privately held corporation, which operates and franchises restaurants, manages the Hooters Brand Entities and generates approximately $1 Billion in annual revenue. She reports directly to the CEO as a member of the Executive Team and has directed projects, departments and change management initiatives contributing to growth of brand extensions and restaurant units to the current 460+ in 26 countries.
Ms. Cole serves as Chair of the Board of Directors for the Georgia Restaurant Association (GRA) and President of the GRA PAC. She serves on the Board of Directors of the Women’s Foodservice Forum and the Certification Governing Board for the NRAEF, and has chaired various committees and projects in foodservice & hospitality industry organizations (WFF, CHART and ELI). She is a two time winner of her company’s Presidential Service Award, won the Women’s Foodservice Forum’s Volunteer of the Year Award, and was a finalist for The 2007 International Woman of Influence Award by GlobalExecWomen Magazine. Ms. Cole won the 2008 Motivator of the Year Award from the Elliot Leadership Institute and her department earned the 2009 Hooters Department of the Year. She is an avid volunteer with organizations that support women and children in need and fighting hunger and homelessness. She attended the University of North Florida and is currently pursuing her MBA at Georgia State University.
[youtube=X8ah2KDoxTM,4:3,LEFT,LINK, Post Show Interview 1/18/10]
